Opportunity recap notes
Write the deal record back from the call itself: the pain, the people, the decisions, and the next step with an owner and a date.
After each recorded call in Gong, draft a recap with the decisions and the next steps, and post it for me to approve.
The job, and what good looks like.
Notes from a discovery call live in the rep's own document, so the manager reviewing the deal sees an empty field and a handoff to a colleague starts with a phone call. This workflow writes the record back from the call itself. Within a day of every recorded meeting it pulls the transcript and extracts the pain in the buyer's own words, the people named and their roles, the decisions made, the objections left open, and the commitments on both sides. Those become a structured set of fields on the opportunity, with the next step carrying a name and a date rather than a general intention. A draft is produced for the rep to correct, because a transcript reads wrong about tone often enough that publishing it unchecked would cost more trust than the time saved. Calls where the next step is still vague produce one question back to the rep rather than a field nobody filled in. A human still confirms what was said, fixes a misheard name, and decides whether the deal is where they think it is.
When it is handled
- Recap written before the rep logs off
- Next steps carry an owner and date
- Managers can read any deal
- Agreements recorded, not remembered
Works with tools like
- Gong
- Fireflies.ai
- Salesforce
- Attention
Ready-made automations. Pick the one that fits.
Each one is a plain-language document. Run it as it is, or change the timing, the rules and the tools to match your team.
Decision log draft
When a transcript is linked to a deal, pull the decisions, open questions, and commitments into a decision log row.
When a transcript is linked to an opportunity
Decision log from notes
When a call summary is added to a deal, pull out the decisions and the open questions, and post a short log for me to check.
When a call summary is added
Discovery recap and CRM updates
After each discovery call, draft a recap with the pain, the impact, the people involved and the next steps, list the CRM updates it suggests, and send both to me to approve.
After each discovery call
Gong recap draft
After each recorded call in Gong, draft a recap with the decisions and the next steps, and post it for me to approve.
After each Gong call ends
Next-step missing digest
Every Friday at 9am, list the open deals with no next step, and email me the list with a question about each.
Every Friday at 9am
You stay in charge.
At every step.
It does the legwork. You decide what reaches a customer.
- Nothing reaches a customer unasked
Replies and follow-ups wait in your drafts until you send them, or until you pre-approve them.
- Undo what you don't want
Every step is recorded, and a file it changed can be put back.
- Only the CRM and inbox you allow
Each automation reaches only the apps and folders you connect for it.
Gong recap draft
Approve before it saves the document and posts in Slack?
Before you download.
- Where does it run?
- On your Mac or Windows computer, in the background. It keeps working after you close its window, and only reaches the folders and apps you connect for each automation.
- How does it connect to our CRM and other tools?
- Through each app's own connection where it offers one, signed in once by you, or by using the app in a browser the way you would. Each automation gets only the connections you give it, and the tools a page names are examples you can swap for your own.
- Does it run when my computer is asleep?
- It keeps your computer awake while a job runs and just before a scheduled one. While the computer is closed or off, nothing runs; when it wakes, it checks the inbox, calendar and other sources it watches for anything that arrived meanwhile.
- How does my team use it?
- Each person who runs automations installs the app. Keep a project in a shared folder, such as Google Drive or a network drive, and teammates can open it and follow every run, while one person owns it and runs it.
- Do I need anyone technical to set it up?
- No. Download the app, add an automation in plain words, and connect only what that job needs. Nothing runs until you switch it on.
Already have tools for this? Here is the difference.
Your CRM's workflow rules
Updating fields and assigning records the same way every time.
They can't read a call, research a company or write a follow-up that sounds like you.
Flowchart automation tools
Moving data between apps at high volume.
Every exception becomes another branch someone has to build and maintain.
AI chat assistants
Drafting a reply when you ask for one.
Nothing happens until you come back and ask again, and the routine lives in a chat.
AUTOMATE.md
Your routine, written in plain words. It runs on its own, follows your rules, handles the exceptions a flowchart can't, and asks you when it matters. The file stays yours, whichever AI model runs it.
Related workflows.
Discovery prep pack
Arrive at a discovery call with the stakeholders mapped, the questions already answered, and the gaps worth spending the limited time on.
1 automation
Deal risk alerts
Flag a deal the moment it goes quiet, loses a stakeholder, or slips its date, while a rep can still act on it.
5 automations
Start with one job.
Make it your own.
macOS — coming soon- 1
Get the app
It runs on your computer, next to your files.
- 2
Add the automation
Paste the instructions into the app, or save them as a file next to your work.
- 3
Try it, then turn it on
Run it once and check the result. It only runs on its own once you switch it on.