Meeting to CRM hygiene
Turn every booked or recorded meeting into a dated CRM record with a named next step and owner.
When a customer call ends, draft the CRM update with next step, owner, and close date, then post it for me to approve.
The job, and what good looks like.
Calls happen all day and the CRM stays empty. The rep's notes live in a personal document, the manager cannot see what was said, and the next conversation starts from zero. When a deal finally goes quiet, nobody can tell whether the buyer went silent or the rep simply never logged anything. This workflow closes the gap between the call and the record. For every booked or recorded meeting it pulls the transcript and extracts the pain, the people named, the commitments on both sides, and the agreed next step with an owner and a date. It drafts the CRM update rather than writing it, so the rep confirms what was actually said before anything is filed. Meetings with no recorded activity a day later raise a short reminder instead of leaving a blank field. A human still corrects the summary and confirms the next step. The result is a pipeline built on real activity and a manager who can read what happened on any deal.
When it is handled
- Notes written within 24 hours
- Every meeting has a named next step
- Forecast built on real activity
- A manager can read any deal
Works with tools like
- Gong
- Fireflies.ai
- Salesforce
- HubSpot
- Zendesk
Ready-made automations. Pick the one that fits.
Each one is a plain-language document. Run it as it is, or change the timing, the rules and the tools to match your team.
Follow-up reminder
Twenty-four hours after a call with nothing written back, email me a reminder with the transcript link and an empty note template.
24 hours after a call with no linked CRM activity
Gong CRM update draft
When a customer call ends, draft the CRM update with next step, owner, and close date, then post it for me to approve.
When a recorded call finishes in Gong
Meeting note chase
When a meeting task closes with no note attached, post the rep a one-line nudge naming the account and the last touch.
When a Salesforce meeting task closes with no activity
You stay in charge.
At every step.
It does the legwork. You decide what reaches a customer.
- Nothing reaches a customer unasked
Replies and follow-ups wait in your drafts until you send them, or until you pre-approve them.
- Undo what you don't want
Every step is recorded, and a file it changed can be put back.
- Only the CRM and inbox you allow
Each automation reaches only the apps and folders you connect for it.
Gong CRM update draft
Approve before it saves the document and posts in Slack?
Before you download.
- Where does it run?
- On your Mac or Windows computer, in the background. It keeps working after you close its window, and only reaches the folders and apps you connect for each automation.
- How does it connect to our CRM and other tools?
- Through each app's own connection where it offers one, signed in once by you, or by using the app in a browser the way you would. Each automation gets only the connections you give it, and the tools a page names are examples you can swap for your own.
- Does it run when my computer is asleep?
- It keeps your computer awake while a job runs and just before a scheduled one. While the computer is closed or off, nothing runs; when it wakes, it checks the inbox, calendar and other sources it watches for anything that arrived meanwhile.
- How does my team use it?
- Each person who runs automations installs the app. Keep a project in a shared folder, such as Google Drive or a network drive, and teammates can open it and follow every run, while one person owns it and runs it.
- Do I need anyone technical to set it up?
- No. Download the app, add an automation in plain words, and connect only what that job needs. Nothing runs until you switch it on.
Already have tools for this? Here is the difference.
Your CRM's workflow rules
Updating fields and assigning records the same way every time.
They can't read a call, research a company or write a follow-up that sounds like you.
Flowchart automation tools
Moving data between apps at high volume.
Every exception becomes another branch someone has to build and maintain.
AI chat assistants
Drafting a reply when you ask for one.
Nothing happens until you come back and ask again, and the routine lives in a chat.
AUTOMATE.md
Your routine, written in plain words. It runs on its own, follows your rules, handles the exceptions a flowchart can't, and asks you when it matters. The file stays yours, whichever AI model runs it.
Related workflows.
Opportunity recap notes
Write the deal record back from the call itself: the pain, the people, the decisions, and the next step with an owner and a date.
5 automations
Discovery prep pack
Arrive at a discovery call with the stakeholders mapped, the questions already answered, and the gaps worth spending the limited time on.
1 automation
Deal risk alerts
Flag a deal the moment it goes quiet, loses a stakeholder, or slips its date, while a rep can still act on it.
5 automations
Start with one job.
Make it your own.
macOS — coming soon- 1
Get the app
It runs on your computer, next to your files.
- 2
Add the automation
Paste the instructions into the app, or save them as a file next to your work.
- 3
Try it, then turn it on
Run it once and check the result. It only runs on its own once you switch it on.